Legal

Terms of Service

The terms that apply when you use this website and engage us for work.

Draft / placeholder. These terms are placeholder copy provided as a starting point only. They have not been reviewed by a legal professional and should be replaced with a final, client-approved version before this site goes live.

Agreement

About these terms

These terms govern your use of the Edinburgh Plumbing Services website and any plumbing services we provide. By using this website or engaging us for work, you agree to these terms. They apply alongside, and do not limit, your rights under the Australian Consumer Law.

Edinburgh Plumbing Services (ABN 15 623 073 109) holds NSW Fair Trading licence 484292C and operates from South Penrith, NSW 2750.

Website use

Using this website

The content on this website is provided for general information only. Pricing, timelines and service details shown here are indicative and may change. Nothing on this website is a binding quote until confirmed by us in writing.

You agree not to misuse the website or attempt to interfere with its normal operation.

Quotes & work

Quotes, bookings and work

We aim to provide a clear price before work begins. Where additional work is needed once a job is underway, we will discuss it with you before proceeding wherever practicable. In a genuine emergency, our priority is to make the situation safe.

  • Quotes are valid for a limited period and may be revised if circumstances change;
  • Bookings are subject to availability and may be affected by emergencies;
  • Payment terms and accepted methods will be confirmed at the time of booking.

Specific payment, deposit and cancellation terms are to be confirmed with the client.

Warranty

Workmanship and consumer guarantees

Our services come with guarantees that cannot be excluded under the Australian Consumer Law. In addition, we stand behind our workmanship. Details of any workmanship warranty will be confirmed at the time of the job.

Liability

Liability

To the extent permitted by law, our liability is limited to the supply of the services again or the reasonable cost of having them supplied again. Nothing in these terms excludes rights or remedies you have that cannot lawfully be excluded.

Contact

Questions about these terms

If you have any questions about these terms, please get in touch:

  • Phone: 0414 426 999
  • 24/7 emergency: 0449 505 191
  • Business: Edinburgh Plumbing Services
  • ABN: 15 623 073 109
  • NSW Fair Trading licence: 484292C

Get in touch

Need a plumber you can count on?

Family-owned and local to Penrith since 1996. Licensed (484292C), insured and available 24/7 for emergencies across Western Sydney and the Blue Mountains.

Mon-Fri 7am-5pm · Sat 8am-2pm · Sun & after-hours emergency only